Customer Satisfaction Survey

Article 19 (3) of the Regulation (EU) 913/2010 requires the Management Board of the Rail Freight Corridors to conduct a satisfaction survey of the users of the freight corridor and to publish its results once a year.

The RFC North Sea - Baltic 2018 specific results can be found here.

The previous RFC NS-B Customer Satisfaction Surveys results can be found in RFC NS-B website Downloads subpage.