Declaration of accessibility

The website that you are reading right now has been created accordingly to the WCAG 2.0 standards, which facilitate the access to the content for the disabled. Every reader is equally important to us and we do everything in order to provide the knowledge about the Rail Freight Corridor North Sea-Baltic.

PKP Polskie Linie Kolejowe S.A undertakes to ensure the availability of the website in accordance with the Act of 4 April 2019 on the digital availability of websites and mobile applications of public entities. The accessibility statement applies to the website

Website publication date: 10.05.2016

Last significant update: 23.06.2020

Status in terms of compliance with the Act

The website is partially compliant with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities due to incompatibilities or exclusions listed below.

  • Due to the limitations of the software for generating files from the system, the PDF files available on the website may not be fully adapted to WCAG 2.1. (A and AA).

The declaration was drawn up on the basis of a self-assessment carried out by the public entity on 2021-03-31.

Detailed information about the website

Compatibility with tools has been designed to be compatible with the latest versions of the following screen readers:

  • Jaws
  • NVDA
  • VoiceOver

The site is also compatible with:

  • basic operating system screen magnifier
  • speech recognition software such as Dragon Naturally Speaking
  • operating system speech packet


Navigation on the site was based on generally recognized and used principles.

You can navigate the site using the mouse or keyboard.

The Appearance 

The website is fully responsive and equipped with mechanisms to facilitate viewing of content by the visually impaired. You can:

  • enlarge the view of the page and letters using the key combination Ctrl and the + sign
  • zoom out of the page and letters view using the key combination Ctrl and – sign
  • restore the page to its original size using the key combination Ctrl and the number 0.
  • change page contrast using the button in the top bar of the website.

We tried to ensure that all elements of the website had the right contrast.

The website does not contain keyboard shortcuts that could conflict with assistance programs or the user's system or programs.


The website has detailed descriptions and field identification for Registration form available on the RAG/TAG Subpage (which is used for registration of participants for the Railway Undertaking Advisory Group (RAG) and Terminal Advisory Group (TAG) meetings and web conferences. Such fields can also be completed using the keyboard.

PDF files

The PDF files available on the website may not be fully compliant with WCAG 2.1. (A and AA).

Feedback and contact details

In case of problems with the availability of the website, please contact us via e-mail: available on the Contact Subpage of the website.

The request should contain the data of the person submitting the request, indication of the subpage to which it relates URL address and method of contact. If the requester reports the need to receive information in an alternative form, they should also specify the form of this information.

The entity should process the request immediately and no later than within 7 days. If it is not possible to meet this deadline, the public entity shall immediately inform when it will be possible to execute the request, and this deadline may not be longer than 2 months. If accessibility cannot be ensured, the public entity may propose an alternative way of accessing the information.

In case of the entity refusing to comply with a request to ensure availability or alternative access to information, a complaint may be lodged against such action.

After all options have been exhausted, you can also send a complaint to the Ombudsman.

Architectural accessibility

PKP Polskie Linie Kolejowe S.A. Centrala, 74 Targowa Street, 03-734 Warsaw.

The building is entered in the Register of Historical Monuments, therefore the possibility of changes increasing accessibility to the building for wheelchair users in the building’s architecture is limited.

  • The building has two open entrances for employees and guests from Targowa Street and from Wileńska Street. There are stairs leading to both entrances. There are no driveways or platforms
    for wheelchairs at the stairs.
  • There are no parking spaces for the disabled in the immediate vicinity of the building.
  • Reception desks are located on the right from the entrances from Targowa Street and from Wileńska Street. Further passage is secured by gates which can be passed by a person in a wheelchair.
  • There is a corridor at the reception desks and access to the lifts for people in wheelchairs. From the lifts, people in wheelchairs have direct access to the office floors in segments marked A, B, D and E. Due to the shift between floors of segment C and floors of segments designated as A, B, D and E, access to office floors of segment C directly from the lifts is difficult due to stairs.
  • There are no disabled accessible restrooms in the building.
  • After having informed the building’s security, people may enter the building and all its accessible premises with a seeing eye dog and a guide dog.
  • There are no induction loops in the building.
  • There are no Braille markings in the building, nor are there any contrasting or augmented printings for the blind and visually impaired.
  • It is not possible to use a Polish sign language interpreter at the reception desk or elsewhere
    in the building.

At the same time, we inform that PKP Polskie Linie Kolejowe S.A. is currently analyzing the possibilities of improving the accessibility of the building in the areas not subject to restrictions due to the historic building status, entered in the register of historic monuments.